I’ve often seen Linux users on forums link to “How To Ask Questions The Smart Way” by Eric Raymond in response to “dumb questions” asked on the forums. I’m not sure this is the best link to refer people to. The tirade is quite wordy and will bore the “noob” who is “too dumb” to ask questions well. It also assumes the people from whom you’re asking help are “hackers” and that you’re most likely contacting these hackers through a mailing list.
I'd like to take a moment of your time to discuss a recent disturbing trend the staff has been noticing on the forums, and also take this as an opportunity to raise awareness of this situation through education.
We've recently had an increase in the number of dangerous commands being posted on the forums. Don't pretend you don't know what I mean — commands that cause massive damage or disruption to the user's computer.
In light of a recent thread by a user who felt misled by Linux zealots, I thought it appropriate to create a thread to avoid misleading potential users. I'm telling it straight here.
I'm talking to you, potential user. You've used Windows almost all your life. You think you know a little bit about computers. Maybe you know a lot… about Windows computers. Thought you'd give the most popular distro on DistroWatch a chance, eh? Well, let's see if Ubuntu's the right choice for you.
I think it rather makes sense that new forum members assume that the Ubuntu Forums (they are the official forums, after all) would be a channel for talking to the people responsible for Ubuntu. This is not the case, though, at all–the forums are separate from Canonical, and they're run entirely by volunteers (other Ubuntu users).
Sometimes people, especially frustrated newcomers, twist the Ubuntu slogan "Linux for Human Beings" to mean "Linux that can be installed on any machine configuration in the world and work perfectly right away without any configuring."
There are a few problems with this misinterpretation of the slogan.
links for 2008-10-1313 10 2008